Privacy Policy

At PrivaClean, your privacy is not just a policy; it's our highest priority. We understand the sensitive nature of the content you entrust to us and are committed to protecting your personal information with the highest level of security and confidentiality. This Privacy Policy explains what information we collect, how we use it, and most importantly, how we keep it safe.

To provide our service effectively, we collect the following information:

• Contact and Account Information: Your name, email address, and payment details, necessary to manage your subscription and communicate with you.
• Content to Protect: The content (images, videos, etc.) you authorize us to protect. You either provide us with access to this content or tell us where to find it so we can act on your behalf.
• Infringement Information: URLs and details of the websites where your unauthorized content is found. This information is crucial for executing takedown requests.

Your information is used exclusively for the following purposes:

• To Provide and Maintain the Service: To scan the web, identify infringements, and send DMCA takedown notices to third-party platforms.
• Communication: To send you progress reports, important notifications about your account, and respond to your support inquiries.
• Payment Processing: To securely manage your subscription and billing through our payment providers.

We do not sell or rent your personal information to third parties. Your trust is the foundation of our business. Information is only shared under very specific and necessary circumstances:

• For Content Removal: When submitting a DMCA notice, we must include your contact information (or that of our authorized agent) for the infringing site's administrator to respond. This is a legal requirement of the process.
• Service Providers: We use trusted providers for payment processing (e.g., Stripe) and cloud infrastructure. These providers are contractually obligated to protect your information and may only use it for the purposes we have entrusted to them.
• Legal Requirements: We may disclose your information if required by law, a court order, or a valid governmental request.

We implement top-tier technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, strict access controls, and regular security audits.

You have control over your personal information. At any time, you can request access to, correction of, or deletion of your personal data from your client dashboard or by contacting our support team.

We reserve the right to update this policy. We will notify you of any significant changes by posting the new policy on this page and, if applicable, through an email notification.

If you have any questions or concerns about our Privacy Policy or your data, please do not hesitate to contact us.